A/R Follow-up Manager

$75/hrrate as listed

Evaluate AI-generated accounts receivable follow-up outputs — claim status inquiries, payer correspondence drafts, and denial resolution recommendations — against how an experienced A/R manager would actually work the queue. Mercor is staffing this for an AI research lab; observed pay is around $75/hr, contract and project-based.

Summary, eligibility guidance and screening preparation are prepared by Sidequest from the platform's posting. Check the source listing before applying.

What the work involves

You review AI outputs tied to accounts receivable follow-up and score them the way you would score a new specialist's work. That means reading a claim scenario — payer, aging bucket, remit codes, prior touch history — and judging whether the model's proposed next action is the one that actually resolves the claim. Typical tasks include grading 276/277 claim status inquiry constructions, checking payer correspondence and appeal drafts for factual and tone accuracy, assessing whether an AI-suggested queue prioritization maximizes recovery, and flagging where a model has missed an underpayment, a timely filing deadline, or a payer-specific process quirk.

Most work is annotation with written rationale. A score without an explanation is worth little to the lab; the reasoning — why a Medicare Advantage claim needs a different follow-up path than a commercial PPO claim at the same age — is the actual deliverable. Some projects also ask contributors to author gold-standard examples: the correspondence or resolution plan the model should have produced.

What the screen looks for

Verifiable operational depth: real payer names, real system names, real aging thresholds you managed to.
Whether you can distinguish a plausible-sounding AI output from a correct one, and articulate the difference.
Comfort with structured rubrics — consistent scoring across dozens of similar items, not one-off intuition.
Management-level context: you've owned days-in-A/R, write-off rates, and payer strategy, not just worked an assigned queue.

Generic revenue cycle answers tend not to survive follow-up questions. The screen probes.

Logistics

Fully remote and asynchronous. Work is contract-based and delivered in batches, so volume fluctuates with project demand — contributors commonly report 10–20 hours per week with the flexibility to set their own schedule. Pay is stated as observed at $75/hr for this listing; rates vary by project, seniority assessment, and task type, and are not guaranteed. Expect an onboarding calibration round before paid production work begins.

What they look for

5+ years in A/R follow-up, payer collections, or revenue cycle operations, including 2+ years managing
Working knowledge of EDI 276/277 claim status transactions and payer portal follow-up workflows
Command of Medicare, Medicaid, managed care, and commercial payer processing and payment timelines
Experience prioritizing high-volume, multi-payer A/R queues by aging, dollar value, and payer behavior
Precise written English for structured annotation and evaluation rationale
CRCR, CPC, or CHFP certification (preferred)

Before you apply

Would you pass this screen?

Drawn from what this listing actually requires. Answered in your browser — nothing is sent to us, and we do not store your answers.

Do you have at least 5 years of experience in accounts receivable follow-up, payer collections, or revenue cycle operations?
Years in A/R follow-up or revenue cycle · required
Do you have at least 2 years of experience in a management or lead role overseeing A/R or collections staff?
Management experience · required
Have you worked directly with EDI 276/277 electronic claim status inquiry transactions in a live billing or A/R environment?
EDI 276/277 experience · required
Have you managed A/R follow-up across at least three payer types (commercial, Medicare, Medicaid, or managed care)?
Multi-payer operational experience · required
Do you have hands-on experience with at least one billing system or A/R management platform?
Billing platform proficiency · preferred
Do you hold a current CRCR, CPC, CHFP, or equivalent revenue cycle or coding certification?
Relevant credential · preferred

0 of 6 answered

Included with this listing

Interview prep — 12 questions

Matched to what this platform's screening actually measures. Answer each out loud in 60–90 seconds: claim → concrete example → implication.

What it tests: Whether candidate has genuine management experience running A/R operations at scale, and whether they understand revenue-maximizing prioritization logic (ageing, dollar value, payer velocity).
A strong answer: The answer names specific payers (commercial, Medicare, Medicaid, managed care), describes queue size and dollar value managed, and explains a concrete prioritization method—such as focusing 90+ day claims above a certain threshold first, or targeting high-velocity payers to free capacity faster.
Where people lose it: Candidate describes only individual claim follow-up or junior-level work, or talks vaguely about 'managing claims' without naming payer types, queue metrics, or how they actually chose what to work on first.