What the work involves
You receive batches of source material and a field spec, then key the contents into a structured form or spreadsheet-style interface. Sources vary: scanned invoices and receipts, government or medical forms, historical records, handwritten survey responses, chart images, or screenshots of software UIs. Some batches ask for verbatim transcription; others ask you to normalize (dates to ISO format, currencies to a standard notation, names to last-first) according to written guidelines.
A meaningful share of the work is second-pass review rather than first-pass keying — comparing an existing record against the source and flagging mismatches, or adjudicating where two earlier keyers disagreed. You will also hit ambiguous cases: illegible handwriting, fields cut off by the scan, values that contradict each other within the same document. The expectation is that you follow the escalation path in the guidelines rather than guessing, and that you can explain your reasoning in a short note.
What the platform screens for
- Sustained accuracy over speed. Screens typically include a timed keying sample scored on character-level and field-level error rate. Consistency across a long batch matters more than a fast first minute.
- Guideline literalism. Can you read a field spec and apply it exactly, including the edge cases it names — and recognize when a case falls outside it?
- Legible judgment on ambiguity. Interviews probe how you handle unreadable or contradictory source data, and whether you flag rather than fabricate.
- Tooling comfort. Keyboard-first workflows, spreadsheets, keyboard shortcuts, and occasionally light regex or find-replace for cleanup.
- Confidentiality discipline. Batches may contain PII; expect NDA terms and rules against local copies or screenshots.
Logistics
Fully remote and largely asynchronous. Work is released in batches with deadlines rather than fixed shifts, so hours are flexible, though some clients cluster releases in US business hours and batches can expire if unclaimed. Most contributors work 10–25 hours per week; volume is genuinely variable and there is no guaranteed weekly minimum. Rates observed in this band vary with document difficulty, language, and your accumulated quality score — higher rates generally attach to specialized sources (medical, legal, non-Latin script) or to review and adjudication tiers.