What the work involves
This is a single research session, not ongoing work. You complete a structured online survey — roughly 20 minutes — that mixes multiple-choice items with short spoken responses recorded through your browser. The questions center on how you actually practice: how you qualify a beneficiary, how you compare plans across carriers, what you check on a formulary or provider directory before recommending a plan, how you handle SEP and AEP timing, and where the enrollment process breaks down for members. Voice answers are the point — the lab wants unscripted reasoning in your own words, not polished prose, so expect prompts like "walk me through your last complicated dual-eligible case."
What the platform screens for
Mercor verifies that you are a licensed health insurance agent or broker who personally enrolls clients in Medicare Advantage plans, and that you actively sold during the most recent Annual Enrollment Period. Independent agents, agency owners and principals, agency-employed agents, and tele-sales agents are all eligible; captive single-carrier employees are not. Screening typically probes for specifics that are hard to fake — carrier appointments, certification cadence, plan-type vocabulary, how commissions and CMS marketing rules shape your process. Vague or generic answers about "helping seniors with insurance" tend to end the screen early.
Logistics and pay
- Fully remote, United States only, asynchronous — you complete it on your own schedule within the stated window
- Requires a working microphone and a quiet room; background noise can invalidate a submission
- Observed compensation is $140 as a one-time payment, released after the submission passes verification — not guaranteed, and partial or low-effort submissions are commonly rejected
- Budget more than 20 minutes in practice: setup, mic check, and thinking through voice prompts add time
Treat it as a paid expert interview. The single largest driver of acceptance is whether your spoken answers contain concrete, case-level detail rather than industry generalities.