Medicare Advantage Members (Devoted Health) – Insight Study

$120/hrrate as listed

Mercor is recruiting current or former Devoted Health Medicare Advantage members, age 64+, for a one-time ~20-minute online survey combining multiple-choice questions with about ten short voice-recorded answers. Responses inform an AI research lab's work on tools for health plan member experience; compensation is a single payment issued after the submission is verified, at an observed rate around $60/hr equivalent.

Summary, eligibility guidance and screening preparation are prepared by Sidequest from the platform's posting. Check the source listing before applying.

What the work involves

This is a research study, not an ongoing evaluation contract. You complete one structured online survey that takes roughly 20 minutes. Most of it is multiple choice — questions about how you enrolled in your Devoted Health plan, which benefits you actually use, how you've contacted member support, and how your day-to-day care and prescriptions work under the plan. Interspersed are about ten short prompts where you record your answer out loud instead of typing it. The voice recordings matter: the lab is building tools that need to hear how real members describe coverage confusion, claims, provider access, and support calls in their own words.

What the platform screens for

Mercor's screen is short and largely about verification. Expect to confirm your age bracket, U.S. residency, and that you are or were enrolled in a Devoted Health Medicare Advantage plan specifically — not another carrier, and not Original Medicare with a supplement. Screeners generally probe with a follow-up or two: which plan year, which state or county, whether it was an HMO or PPO, whether you switched from something else. Vague or hedged answers here usually end the screen. You'll also be checked for basic audio setup and comfort speaking on the record; recordings that are inaudible, clipped, or clearly read from a script tend to fail verification.

Practical logistics

Fully remote, United States only, entirely asynchronous.
One sitting, about 20 minutes, no scheduled call.
You need a working microphone (a phone or laptop mic is fine) and a genuinely quiet room.
You must complete the survey inside the window given when you're accepted.
Payment is a single amount released after your submission passes verification, not an hourly invoice — the $60/hr figure is the observed effective rate for the time involved, and rates on studies like this vary by cohort.

Who this suits

Someone who has real, first-hand experience navigating a Devoted Health plan and is willing to talk candidly about what worked and what didn't. There's no technical background required despite the listing's category tag. If you can't independently complete an online form and record short audio clips without help, this isn't a fit.

What they look for

Current or former enrollment in a Devoted Health Medicare Advantage plan
Age 64+ and Medicare-eligible, based in the United States
Comfort recording short spoken responses on the record
Access to a working microphone and a quiet environment
Ability to independently complete a ~20-minute online survey
Clear recall of plan enrollment, benefits, and member support interactions

Before you apply

Would you pass this screen?

Drawn from what this listing actually requires. Answered in your browser — nothing is sent to us, and we do not store your answers.

Are you currently based in and residing in the United States?
United States resident · required
Are you age 64 or older?
Age 64 or older · required
Are you currently enrolled or were you previously enrolled in a Devoted Health Medicare Advantage plan?
Devoted Health Medicare Advantage enrollment · required
Do you have access to a working microphone (built-in or external) on a device you can use for this survey?
Microphone access · required
Do you have access to a quiet environment where you can record 10 short voice responses without significant background noise?
Quiet recording environment · required
Are you able to independently complete and submit a structured online survey?
Online survey capability · preferred

0 of 6 answered

Included with this listing

Interview prep — 12 questions

Matched to what this platform's screening actually measures. Answer each out loud in 60–90 seconds: claim → concrete example → implication.

What it tests: Verifying genuine membership history and identifying whether the candidate can recall specific enrollment dates and plan details that would be checkable against Devoted records.
A strong answer: A strong answer names the year of enrollment, specific plan names or types (HMO, PPO), any plan changes within Devoted, and current status—switching later is fine, but vagueness about enrollment dates or inability to name any plan raises flags.
Where people lose it: Candidates often give a fuzzy '2020-ish' instead of a month and year, or describe their plan in generic terms ('I think it was the basic one') rather than the actual product name, making verification impossible.